Forces Mutual: Proudly supporting HM forces and their families for over 70 years*
*Forces Mutual can trace its origins back to NAAFI Financial Services in the mid 1950’s and since then has been supporting members of HM Forces and their families by providing financial services and welfare support.
Are you eligible for one of our products?
If you are one of the following ... you are
- Serving Military
- Reserve forces
- Retired and ex-forces
- Family Members
- Contractor to the MoD
- Support Organisations
What is Forces Mutual all about?
Improving lives is at the heart of everything we do, and our focus is firmly on the people who protect us.
We’re passionate about investing in the wellbeing of the Military family and we continually strive to make a positive difference to their lives and the wider Military community. We’re proud to demonstrate how we stand apart from the other organisations in our field.
Our business is based upon trust, and this has been demonstrated over the years to ensure that wherever you are, our team of advisers in the UK and overseas will ensure that Forces Mutual will be there to support you.
In the last 12 months we’re proud to have delivered:
- Over 280 presentations
- Briefed over 5,000 personnel on financial education
- Sponsored over 130 Military events and team
Rest assured; you can trust us
Our advisors have strong connections to HM Forces, either being Ex-Military, families of, or many years of experience working within the Military community. We are highly trained and experienced in our field to ensure the best possible outcomes for our customers.
We have numerous advisors on the ground covering the UK and Cyprus, and a telesales contact centre ensuring serving personnel and their families benefit from our services wherever they are based, whether face-to-face, online or over the phone.
Here’s what some our customers have been saying about us on Trust Pilot
“Sophie was a great help for me with information about anything I needed to know and needed help with. Professional, friendly, and knowledgeable. Never felt pressed to buy anything and had tons of advice and info for my situation.” Craig, July 2024
“Sam was amazing to work with and very easy at finding me the cover I wanted at a good price.” Thomas, 3 July 2024
“Debbie was able to answer all queries I had quickly and thoroughly. She explained everything well, politely and courteously. Very low cost for worldwide travel insurance for the whole family too.” Amy, June 2024
“Fantastic friendly and impartial service and got me a great deal and saved me money.” James, June 2024
Our pledge to the Armed Forces
Stop Press: Silver Award winner March 2016
We are immensely proud to be doing all we can to help serving and retired members of the Armed Forces with their insurance and money needs, and as an organisation that supports the UK Armed Forces on a daily basis, we were delighted that Forces Financial was given a prestigious Silver Award in recognition of its support of the Defence Employer Recognition Scheme by Colonel Stuart Williams, Deputy Commander 7th Infantry Brigade & HQ East in recognition of support to Defence Personnel. This award follows Forces Financial being the first dedicated Forces financial services provider to sign the Armed Forces Corporate Covenant in 2014, marking the organisation’s on-going commitment to helping the Armed Forces community.
We proudly display our certificate across our branch network.
What is a corporate covenant?
A corporate covenant is a written and publicised voluntary pledge from businesses and charitable organisations who wish to demonstrate their concrete support for the armed forces community.
The corporate covenant is designed to allow businesses and charitable organisations to express their support, and commit to ways in which they can provide that support.
What does a corporate covenant include?
All corporate covenants include a core statement of commitment that those adopting the scheme sign up to. This covers the two key principles of the Armed Forces covenant, which are:
- No member of the Armed Forces community should face disadvantage in the provision of public and commercial services compared to any other citizen
- In some circumstances special treatment may be appropriate, especially for the injured or bereaved